Price Increase Notification - 1st August 2019
At Chrome Telecom Ltd., we pride ourselves in providing our customers with cost-effective and future-ready services, including hosted voice and SIP trunking services. The UK telecoms industry is going through a major transformation with many fixed-line voice services migrating to hosted voice and SIP-based services following Openreach’s announcement regarding the Public Switched Telephone Network (PSTN) switch off in 2025.
As a result, the price of calls in all voice services (excluding calls from mobiles) are regularly increasing as the cost to run legacy network services increases. We review any pricing increases carefully before absorbing or passing these on to our customers, but over the last 12 months we have seen a number of pricing changes from both our fixed line and VoIP providers. After much consideration, we must now unfortunately pass these increases on to our customers.
Therefore, from the 1 September 2019, out of bundle calls to all destinations across our fixed line and VoIP services (including but not limited to Hosted Voice and SIP Trunking) will be increased as a flat rate of 5%. Please note this does not impact calls from mobiles. Should you have an inclusive call bundle, please note you’re in-bundle free of charge rate will not be affected.