Phone systems that help staff, residents and families stay connected
Care homes deal with calls that matter. Families want updates, new enquiries need a quick response, staff need to reach each other across the building, and managers need systems they can trust during a busy day.
- UK-wide support from a team based in Hampshire
- Phones, broadband, mobiles, IT and cyber security from one partner
- Call recording, call routing, DECT handsets and mobile apps available
- Help preparing for the PSTN switch-off by 31 January 2027
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Built around the way care homes work
Fewer missed calls
Care homes cannot afford to miss important calls from families, new enquiries, staff or suppliers.
We can set up call routing, ring groups, voicemail-to-email and missed call logs so calls are easier to answer, return and manage during busy periods.
Better coverage across the home
Staff are rarely sat in one place for long. They move between reception, offices, lounges, corridors and resident rooms.
We can help plan desk phones, cordless handsets and mobile app options so the right people are easier to reach across the building.
Call recording when it matters
Call recording can help with training, complaint handling, safeguarding reviews and checking important conversations.
We can explain how it works, who needs access and how it can support your care team day to day.
Ready for the PSTN switch-off
The UK’s old analogue phone network is due to be retired by 31 January 2027.
We can help you check your phone lines, broadband, alarms, lift lines, door entry systems and other connected services, then explain what needs to happen next.
Why Chrome?
We are not here to sell a phone system and leave you to work the rest out. We take the time to understand how your care home runs, where calls are being missed, how staff move around the building and what systems you already depend on.
From there, we help put the right mix of telecoms, IT, connectivity and cyber security in place. That could mean replacing an old phone system, improving broadband, adding cordless handsets, setting up call recording, reviewing mobiles or checking what needs to change before the PSTN switch-off.
You get clear advice, practical setup and ongoing support from people who know your business.
Book a free care home communication review
Tell us a little about your care home, your current setup and any issues you are dealing with.
We will review what you send over and come back with practical advice on how Chrome Telecom can help.
That may include your phone system, broadband, mobiles, Wi-Fi, call recording, IT support or PSTN switch-off planning.
- Understand what is working now
- Spot gaps with calls, coverage or support
- Check what may need to change before the PSTN switch-off
- Get clear next steps from our team
