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Cookie Policy

Chrome Telecom Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose 
_grecaptcha This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Expiry – persistent. 

_GRECAPTCHA This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Expiry – 179 days. 

_wpfuuid Registers a unique ID for the visitor in order for the website to recognise the visitor upon re-entry.

Expiry – 11 years.

_zcsr_tmp This cookie is necessary for the login function on the website.

Expiry – Session.

Cookielawinfo-checkbox-necessary Determines whether the user has accepted the cookie consent box.

Expiry – 1 year.

Cookielawinfo-checkbox-non-necessary Determines whether the user has accepted the cookie consent box.

Expiry – 1 year.

Rc::a This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of the website.

Expiry – persistent.

Rc::b This cookie is used to distinguish between humans and bots.

Expiry – session. 

Rc::c This cookie is used to distinguish between humans and bots.

Expiry – session. 

Rc::d-# This cookie is used to distinguish between humans and bots.

Expiry – session. 

663a60c55d Identifies the visitor across devices and visits, in order to optimise the chat-box function on the website.

Expiry – session.

LS_CSRF_TOKEN Identifies the visitor across devices and visits, in order to optimise the chat-box function on the website.

Expiry – session.

_utm.gif Google Analytics Tracking Code that logs details about the visitor’s browser and computer.

Expiry – session.

_utma Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.

Expiry – 2 years.

_utmb Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.

Expiry – 1 day.

_utmc Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.

Expiry – session.

_utmt Used to throttle the speed of requests to the server. 

Expiry – 1 day.

_utmz Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.

Expiry – 6 months.

Siqlsdb Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

Expiry – persistent. 

utsdb Registers data on a visitors’ website-behaviour. This is used for internal analysis and website optimisation. 

Expiry – persistent.

Chrometelecomltd-_zldp Unclassified.

Expiry – 2 years.

Chrometelecomltd-_zldt Unclassified.

Expiry – 1 day.

SGPBShowingLimitationDomain915 Unclassified.

Expiry – 30 days.

Except for essential cookies, all cookies will expire after 2 years.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

  • Google; 
  • Zoho SalesIQ. 

You may use your browser settings to deactivate the use of any cookies. However, if you use your browser settings to block all cookies (including strictly necessary Cookies), you may not be able to access all or parts of our website.

You can choose to activate or refuse our non-essential (not strictly necessary) cookies by clicking on the “Accept” or “Refuse” button on our cookie banner. Until you have used this “Accept” button to express your consent to use our non-essential cookies, the non-essential cookies will not be activated. You can at any time deactivate any previously activated non-essential cookies by changing your browser settings and managing your browser history.  

If you have any questions regarding this Cookie Policy, please contact us by emailing  hello@chrometelecom.co.uk

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