Works alongside existing services
Our phone systems features a complete range of call management systems. These provide a range of data from every single call that you make or receive. This allows you to make sure that none of your customers ever end up being missed. You can use this software to work out when your busiest call times are, and adapt accordingly.
As your automotive business grows, you can scale your system simply to meet demand. Improve your response times and customer service with a system tailored to you. Even as you add new users to your system, your call management service allows you to check their progress and use previously recorded calls as an excellent training tool.
Sometimes a customer will dial in to your garage to find out a single piece of information, from opening times to the services you offer. Many customers calling in at once could mean that people are missed, but auto-attendants allow you to manage the traffic. Our auto attendant service can provide them with the essential facts as soon as they call. Inform customers about opening times, extensions for different departments and even your latest offers. This saves your team time while still providing a great service.
If circumstances change, then your auto-attendant message can be edited easily through your phone system.
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