In the past year, businesses have had to change to accommodate a more flexible working environment. Although there have been many notable benefits to adopting remote working, it does take a lot of getting used to. There are many ways that you can help your......
Unified Communications have become a staple of the business world in the past few years, but 2020 has really seen their use take off. If you have used Microsoft Teams or a similar service that combines calls, video conferencing, messaging and various file sharing services,......
It’s perfectly normal, and advisable, for businesses to shop around for new telecom providers when contracts are up for renewal. Publicised pricing structures and free quotes hold suppliers to account, making sure their prices are competitive. However, does bouncing around like a yo-yo between providers......
Working remotely is becoming a standard part of business life. Whether you are spending the whole working week away from the office or are going in intermittently, we’ve all spent time away, and this presents new opportunities for criminals. Now more than ever, businesses are......
Working from home has been tough to get used to for a lot of businesses, including us. We realised early on in lockdown that there are quite a few simple steps you can take, both as a business and individually, that make working away from......
If you didn’t know, Voip means Voice Over Internet Protocol. A VoIP phone system gives you everything a traditional phone system does such as and more! That’s right call forwarding, automatic call routing, call transfers, call recording, three way calling, the list goes......
With our Call Reporting software, you’ll have access to customised reports that are produced in real time. Each report will highlight how you can improve your business and show how your employees are performing when it comes to call traffic. iCall Suite with Chrome......
There was once a time, when call recording was a luxury that only large corporate businesses could afford. Now, thanks to the latest software and accessible cloud storage that is no longer the case and businesses of all sizes are able to receive the many......
If you follow our LinkedIn page, you will know that last week we ran a survey to find out what business owners’ value most out of price, product, service or other when choosing a telecommunications provider. For those of you who don’t already......
One of the key indicators for detecting COVID-19 is elevated body temperature. Our new Thermal Monitoring Solution’s from Hikvision can detect elevated body temperatures, from a distance, ensuring your work premise remains a safe environment for all. Why not use a thermometer? Well… Think of......
