An honest approach to business IT, cyber security and communications.
Chrome Telecom is a UK managed service provider that looks after business phone systems, connectivity, IT support, cyber security, cloud services and CCTV for organisations across the country through one team.
Founded in Hampshire in 2014, it supports more than 11,000 users and holds a 4.9 average rating from over 375 Google reviews.
Chrome in numbers
We are not here to sell you a phone system and leave you to work the rest out. We take the time to understand how your business runs, then help put the right telecoms, IT, connectivity and cyber security in place to support your team day to day.
You get more than a business phone system. You get a technology partner that helps keep your people connected, your systems protected and your business moving.
Active users across the UK
years of experience, founded in 2014
Google reviews, averaging 4.9 out of 5
awards and commendations
average increase in customer revenue after two years with Chrome
of customer issues are resolved within 1 hour
// Google Reviews
The clearest measure is how it feels to be a customer
The clearest proof comes from customers who spend less time managing technology problems and chasing suppliers.
Read what customers say about Chrome’s communication, support and the people behind the service in our reviews.
Start where it hurts
You do not need to move everything at once. Pick the service causing the most trouble and we’ll work from there.
One place to ask
When a problem crosses two services, you will not be passed between suppliers to find out whose it is.
Clear responsibilities
You’ll know what Chrome looks after, what stays with your team and where another provider remains involved.
Room to change later
Sites open, staff join and systems get replaced. The setup should be able to follow.
Explore our services
Covering the technology most UK businesses rely on every day.
Each one has its own pages explaining what is covered and where Chrome can help.
Voice & Telephony
Business phone systems, mobiles, call handling, reporting and the tools around them.
ChromeX brings desk phones, computers, mobiles and Microsoft Teams together through one setup.
Connectivity
Business broadband, full fibre, leased lines, 5G and satellite access, chosen around the work taking place at each address.
We can also help review older analogue lines before the PSTN switch-off.
IT Services
Managed and co-managed IT, 24/7 monitoring, remote working and IT consultancy.
Plus the specific services around devices, patching, passwords, signatures and hardware.
Cyber Security
Email security, Cyber Essentials, awareness training, managed DMARC and dark web monitoring.
Network security and penetration testing are available where a closer look is needed.
Cloud Services
Microsoft 365, 365 Backup, cloud strategy and migration, virtual desktop and endpoint backup.
Planned around how your team already works rather than moved for the sake of it.
AI for Business
AI readiness and governance, Microsoft Copilot, voice and chat assistants, transcription and process support.
We check the data and permissions behind the tool before anyone starts relying on it.
Built around your sector
Dental
Help patients reach reception and give practice teams a clearer way to manage appointment calls, urgent enquiries and everyday requests.
Doctors
Help patients reach the right practice team and support staff working across surgeries, offices and other locations.
Care homes
Connect care teams, managers, residents’ families and visiting services across the home.
Vets
Support routine appointments, urgent calls and communication between reception, clinical teams and other practices.
Healthcare
Support clinics, treatment providers and other healthcare organisations with communication, connectivity, IT and cyber security.
Estate agents
Connect branches, head office and mobile staff without relying on personal numbers.
Garages
Connect reception, workshop, parts and management teams through one business phone setup.
Education
Support office teams, leadership, classrooms and people working across different sites.
Hospitality
Help guests reach reservations, reception, events or another suitable team.
Retail
Connect stores, warehouses, customer service and head office.
Professional services
Support legal firms, accountants, consultants and other client-focused organisations.
Technology
Connect sales, support, customer success and technical teams across offices, homes and customer sites.
Construction
Keep office, site and mobile teams connected through one phone system.
Logistics
Connect offices, depots, warehouses and mobile teams.
Manufacturing
Connect offices, production teams, warehouses and other locations.
Straight answers before you switch
The things most businesses want to know first, from where Chrome is based to how support works once you’ve moved.
What is Chrome Telecom, and where is it based?
Chrome Telecom is a UK managed service provider (MSP) founded in 2014. That means it looks after a business’s technology on an ongoing basis, rather than selling one product and moving on. Its head office is in Whiteley, Hampshire, between Fareham and Southampton, and it has a second office in Leeds. It supports small and medium sized businesses across the UK, with more than 11,000 active users.
Can we get our phones, broadband, mobiles and IT support from one supplier?
Yes. Chrome Telecom provides business phone systems, mobiles, broadband, leased lines, managed IT support, cyber security, Microsoft 365, cloud services, CCTV and access control from one team. You get one account manager and one support desk, so a fault that crosses two services is still one call. You can start with one service and add others as contracts end.
What do customers say about Chrome Telecom?
As of October 2026, Chrome Telecom has a 4.9 out of 5 rating from 387 Google reviews. Reviewers most often mention helpful staff, phone system installations and technical support, and many name the engineer who helped them. A selection is shown word for word on the reviews page, and you can read all of them on Google.
Can we keep our phone numbers if we switch to Chrome?
In most cases, yes. Chrome Telecom can move your existing business landline and mobile numbers across, a process called number porting. The team checks every number before the switch is agreed, then confirms the date and any restrictions. Don’t cancel your old line until the number has moved, or you could lose it.
When is the PSTN switch-off, and what do we need to do?
The UK’s old analogue and ISDN phone lines, known as the PSTN (public switched telephone network), are due to be switched off by 31 January 2027. Anything still using them needs moving to a digital service before then. That includes phones, and also broadband, alarms, lifts and card machines running over those lines. Chrome Telecom can check what you have and plan the move. There’s more detail on the PSTN switch-off page.
What support do you provide, and how quickly are problems fixed?
Chrome Telecom customers get a UK support desk they can ring directly and an account manager who knows their setup. Chrome reports that 94% of customer issues are resolved within one hour. Normal support hours are Monday to Friday, 8:30am to 5:00pm. Any out-of-hours cover depends on your agreement, and Chrome will set it out in writing.
// Our services
Not sure which service you need?
You may know exactly which service you are looking for. You may only know that something is not working.
Either is a fine place to start. We can review what you have now and explain the options in plain English.
You’ll receive a practical recommendation based on your people, locations and working day.