Help your team work well from more than one place
Work is not always done from one desk anymore.
Why use Chrome for Remote Working?
Your team may split time between the office, home, customer sites, site cabins, clinics, shops or the road.
That can work well when people have the right access, devices, phone setup and support.
It can become frustrating when files are hard to find, calls only ring in the office, laptops are unmanaged or nobody knows how safe the setup is.
Chrome helps UK businesses build remote and hybrid working around the way their teams actually work, with remote IT support that follows people wherever they are based.
We can support Microsoft 365, Teams, SharePoint, devices, access, business phones, mobiles and everyday IT support.
Keep people working from different locations
Give your team access to the files, apps and communication tools they need, whether they are in the office or elsewhere.
Make devices easier to manage
Chrome can help with laptops, mobiles, updates, user accounts and device settings.
Keep business calls moving
Your team can make and receive business calls from the office, at home or on the move, where the phone setup supports it.
Keep support clear
We’ll agree how your team gets help when something stops working, wherever they are based.
Start with how your team works
Remote working support is not one product. It is the mix of tools, access, devices and support that helps people work away from the main office.
Before recommending changes, we’ll look at how your team works now: who works away from the office, how often, which systems they need, whether they use company devices or personal devices, and whether they need access to files, phone calls, customer systems, printers, shared mailboxes or business software.
The right setup depends on the people, systems and work involved.
A sales team on the road needs a different setup from an accounts team working from home two days a week. A site manager needs something different again.
Chrome will help you understand what needs to be in place, where the gaps are and what should happen when someone needs support.
A remote worker should not have to guess who to call because their laptop, phone app or Microsoft 365 account is not behaving.
Microsoft 365, Teams and files
Many remote and hybrid teams rely on Microsoft 365 every day.
Email, Teams meetings, shared files, calendars and documents often sit at the centre of the working day.
Chrome can help review how Microsoft 365 is set up and whether it supports the way people work, including Teams, SharePoint, OneDrive, Outlook, shared mailboxes, permissions and user accounts.
We can help make it clearer where files should live, who can access them and how people should work together on documents.
This matters because remote working can quickly create file confusion.
One version is saved on a desktop. Another sits in an email. Another is in a folder nobody has opened for months.
Chrome can help bring more order to the setup, so people spend less time hunting and more time working.
Teams and meetings
The same login turns up across several systems because it is easier to remember.
Where files live
SharePoint and OneDrive arranged so there is one obvious place to save.
Who can access what
Permissions, shared mailboxes and user accounts kept under review.
One version, not four
Avoid the desktop copy, the email attachment and the shared-drive copy.
Devices, access and security
Remote working is only as strong as the devices and accounts behind it.
People may use laptops, mobiles, tablets or shared devices across different locations.
Chrome can help manage the basics that often get overlooked: user accounts, multi-factor authentication, device updates, security settings, password support, endpoint protection and mobile device management.
Where needed, we can also discuss access to internal systems through an agreed route, such as a virtual private network or another suitable remote access method, as part of the wider remote working technology your business relies on.
Some businesses mainly use cloud services. Others still need access to older applications or files held on a local server.
We’ll explain what is needed in plain English and make clear which parts Chrome manages.
The goal is to give people the access they need without leaving loose ends around devices, accounts and data.
Business calls from anywhere
Remote working is not only about laptops and files.
Your team still needs to speak to customers, suppliers and each other.
Chrome can help your phone setup support people in different locations, depending on your system, through desktop apps, mobile apps, call routing, voicemail, Teams voice integration and business mobiles.
This can help staff make and receive business calls without giving out personal numbers or relying on an office desk phone. It can also help calls reach the right person when someone is at home, on site or travelling.
The setup should be simple enough for people to use when their location changes.
Chrome can help plan the call flow, explain how it works and remain available when your team needs support.
Support for hybrid and remote teams
Hybrid working can create extra admin for managers and IT teams.
New starters need access before their first day. Leavers need access removed properly. Devices need checking. Shared spaces and meeting rooms need to work for people in and out of the office.
Chrome can help with the practical parts of supporting a hybrid team, including device setup, Microsoft 365 changes, mobile device management, remote support, Teams guidance and user training.
When someone cannot sign in, open a file or join a meeting, support needs to work without someone walking over to their desk.
Chrome can provide remote IT support through agreed routes such as phone, email or ticketing, covering everyday issues involving Microsoft 365, devices, accounts, phones and agreed systems.
Where an issue needs another supplier, we’ll make that clear and help your team understand the next step.
Remote working should not depend on whoever happens to know the workaround.
Remote working and your wider technology
Remote working often depends on phones, mobiles, connectivity, Microsoft 365, cyber security, device management and IT support working together.
Chrome can help bring agreed services into one support picture, making it easier to answer practical questions. Who manages the laptop? Where are files stored? Can the user make business calls away from the office? What happens if the home connection is poor? Which supplier supports the system?
We’ll document what Chrome manages and where another provider remains responsible, giving your team a clearer place to start when something needs checking.
How Chrome helps
Remote working works when the setup behind it is deliberate. This is how we work through it with you.
Understand how people work
Review the current setup
Recommend the right changes
Set up and explain
Support as things change
Support that follows the working day
Remote working works best when people have the right tools, access and support wherever they are based.
Read what customers say about Chrome’s communication, support and the people behind the service in our reviews.
What businesses ask about hybrid working
Common questions about remote working: what your team needs to work away from the office, and how to keep files and accounts under control.
What is remote working support?
Remote working support helps your team work from home, on site or on the move. It may include Microsoft 365, Teams, SharePoint, devices, access, business phones, mobiles and IT support.
Can Chrome help with Microsoft 365 for remote teams?
Yes. Chrome can help review Teams, SharePoint, OneDrive, Outlook, permissions and user accounts so your team can work more easily from different locations.
Can staff answer business calls away from the office?
Yes, where the phone system supports it. Chrome can help with cloud phone systems, mobile apps, call routing, Teams voice and business mobiles.
Can Chrome help manage remote devices?
Yes. We can help with device setup, updates, user accounts, mobile device management and security settings where included in your service.
Is remote working safe?
It can be set up with sensible controls, including multi-factor authentication, managed devices, clear access rules, user guidance and regular review. Chrome can help you understand where the main gaps are, alongside your wider cyber security arrangements.
Do you have a hybrid working policy we could follow?
Chrome does not write HR policy, but we can support the technology side of a hybrid working policy or remote working policy your business puts in place, such as which devices are approved, how access is managed and what support looks like for people working outside the office.
Does your remote working setup still fit your team?
Your people may be working from home, on site, in the office or on the move.
Chrome can help you review the tools, devices, phone setup and support routes behind the working day.
You’ll get clear advice on what is working, what needs attention and how to make remote working easier to manage.