Phones and IT support for construction

A construction site may begin with a small temporary office, then change as the project develops.

The right connection will depend on the location, available services, project timescale and number of users.

Chrome can review the site and discuss options such as business broadband, mobile data connections, backup connectivity, construction site Wi-Fi for agreed working areas, and network equipment for site offices.

You’ll know what is available at the location and what it can reasonably support.

For temporary sites, we’ll also consider how equipment can be moved, reused or removed when the project ends. Construction site broadband is often only needed for the length of a project, so we’ll plan the contract around that from the start.

A commercial director and a site supervisor may need very different devices and allowances.

Chrome can help organise your business mobiles around job roles, expected usage and the locations where people work.

This may include smartphones, tougher site devices, suitable voice and data plans and multi-network options where available.

We can also help manage the account when someone joins, leaves or needs a replacement device.

The aim is to give each person what they need without adding services they are unlikely to use.

Phones and tablets can hold company email, customer details, files and access to business applications.

If a device is lost, stolen or passed to another person, that access needs to be managed properly.

Mobile device management can help an authorised administrator apply security settings, manage company access and remove business information from an enrolled device.

It can also help when someone leaves or changes role.

The available actions depend on the device, its enrolment and its connection at the time. We’ll explain what the system can and cannot do before it is introduced.

A standard desk phone may not suit every location.

Chrome can help you choose between office handsets, cordless phones, headsets and suitable mobile devices based on where they will be used.

Rugged cordless handsets may suit people moving around a larger site or working in places where equipment is more likely to be dropped.

Some supported devices may also include safety alerts, such as man down alarm functions built for lone worker device situations.

These features should support your existing site procedures rather than replace suitable supervision, training or risk assessments, including anything expected under HSE guidance or CDM regulations.

You’ll get the device specifications and available functions confirmed before anything is recommended.

When teams are spread across several locations, it can be difficult to see which calls have been answered and which still need a response.

ChromeX reporting can show information such as incoming and outgoing call volumes, missed and abandoned calls, queue wait times, busy periods and call activity by team or user.

This can help managers see whether calls are reaching the right people and where a route or staffing arrangement may need reviewing.

Call recording is also available through supported ChromeX licences. Recordings may help with training, checking project details or reviewing a customer query.

Your business remains responsible for deciding what should be recorded, who can access it and how long it should be kept.

A phone problem may turn out to be a connectivity issue. A mobile problem may involve a device setting or user account.

Chrome can support more of the technology used across your construction business, including business phone systems, mobiles, site and office connectivity, managed IT, cyber security, CCTV and access control, and workplace technology.

Bringing services together can reduce the number of suppliers your team needs to manage.

It also gives you a clearer place to start when the cause of a problem is not obvious.

Related industries: manufacturing and logistics. You can also browse every sector we support.