// Managed DMARC

Protect your email domain without stopping genuine mail

Your email domain is part of your business identity.

Rated 4.9 on Google Reviews   |   Domain authentication, monitored
A Chrome Telecom colleague reviews a domain authentication report across two monitors
Rachel from the Chrome Telecom team

Why use Chrome Managed DMARC?

Customers, suppliers and your team use it to decide whether a message looks genuine. That is why domain spoofing can cause real confusion.

Someone may send an email that appears to come from your domain, even though it was not sent by your business. That message could be used to trick customers, suppliers or your own team into clicking a link, sharing information or trusting the wrong sender.

Managed DMARC helps your business check who is sending email on behalf of your domain and move towards better protection.

Chrome can help review your SPF, DKIM and DMARC records, explain the reports and support policy changes in a planned way.

The aim is simple: make spoofing harder without blocking the email your business still needs to send.

Reduce domain spoofing

DMARC helps receiving mail systems check whether messages using your domain are properly authorised.

See who sends email for your business

Reports can show which services are sending email on behalf of your domain, including Microsoft 365, CRMs, marketing platforms and website tools.

Move carefully towards enforcement

Chrome can help you move from monitoring to stronger policies once genuine senders have been checked.

Support wider email security

Managed DMARC works best alongside email security, awareness training, Microsoft 365 settings and user reporting.

Sarah in the Chrome Telecom office, supporting managed DMARC

What is DMARC?

DMARC stands for Domain-based Message Authentication, Reporting and Conformance. It is an email authentication policy that helps receiving mail systems check whether messages using your domain are authorised, and it works alongside two other checks: SPF and DKIM.

SPF, or Sender Policy Framework, helps show which mail servers are allowed to send email for your domain.

DKIM, or DomainKeys Identified Mail, adds a digital signature that helps receiving mail systems check whether a message matches the sending domain.

DMARC then tells receiving mail systems what to do when a message using your domain fails those checks. The DMARC policy can usually be set to none, which monitors and reports without affecting delivery, quarantine, which asks receiving systems to treat failed messages with more caution, or reject, which asks receiving systems to block failed messages.

In plain English, DMARC helps answer two useful questions: who is sending email using your domain, and what should happen when a message fails the checks?

Chrome can help you understand those answers and decide what should happen next.

Jake at his workstation with dual monitors, supporting managed DMARC

Why DMARC needs careful management

Most businesses send email from more places than they realise.

There may be Microsoft 365 for everyday email, but also a CRM, finance system, website contact form, booking tool, marketing platform, helpdesk, payroll system or customer portal.

Some of those services may be set up properly. Others may be sending email without the right authentication in place.

If a strict DMARC policy is applied too quickly, genuine email may be affected. That could include invoices, customer updates, password resets, booking confirmations or marketing messages.

This is why managed support matters.

Chrome can help identify legitimate senders, check where SPF or DKIM needs attention and move towards stronger protection in stages.

The goal is not to rush to the strictest setting. It is to get there with fewer surprises for your team and customers.

Find every sender

CRM, finance, website forms, booking tools, payroll and more.

Check authentication

Confirm each service is set up to send on your behalf.

Tighten gradually

Move the policy in stages rather than all at once.

Watch what breaks

Catch genuine mail before it starts being rejected.

Managed DMARC gives your business a clearer view of email activity linked to your domain.

Reports can help show which services are sending email, whether messages are passing authentication checks and where messages may be failing.

That matters when several systems send email on your behalf. Your team may use Microsoft 365 for normal email, a marketing platform for newsletters, a finance system for invoices and a website tool for enquiry replies. Each service may need the right DNS records or settings before it is properly authorised.

Chrome can help review the reports and turn them into practical next steps. That might mean updating DNS records, checking a third-party platform, removing an old sending service or asking another supplier to confirm their setup.

Raw DMARC reports can be difficult to read. The useful part is knowing what they mean for your business.

Many businesses start DMARC in monitoring mode.

This means reports are collected, but receiving mail systems are not asked to block or quarantine failed messages yet.

Monitoring is a useful first step because it gives your team time to see what is happening before delivery rules become stricter.

Once genuine sending services have been checked, the policy can often move towards a stronger setting. That may mean moving to a DMARC quarantine setting first, asking receiving systems to treat failed messages with caution, then moving towards reject when the setup is ready.

Chrome can help you understand when a change is sensible. We’ll look at the reports, check known senders and explain what could be affected before a policy change is made.

This staged approach helps reduce the risk of genuine email being blocked, and gives your team time to fix issues before enforcement becomes stricter.

Many UK businesses use Microsoft 365 for email, so it is often the first place to check.

Chrome can review your Microsoft 365 email domain, DNS records, SPF, DKIM and DMARC settings. We can also look at other services that send email using the same domain.

This matters because Microsoft 365 may only be one part of the picture. Your domain may also be used by a CRM, website, marketing platform, finance tool or support system.

Each approved sender needs to be understood before stronger DMARC policies are applied.

We’ll explain what Chrome can manage, what your domain provider may need to change and where another supplier should confirm their own sending settings.

Your team should know which systems are allowed to send email and who looks after each part.

Managed DMARC helps protect your domain from being used in spoofed messages. It does not replace email security.

Email security helps protect users from suspicious messages, unsafe links, harmful attachments and impersonation attempts.

Cyber security awareness training helps your team spot phishing emails, fake login pages and unusual requests, using the same short lessons, phishing simulations and clear reporting covered on our awareness training page.

Dark web monitoring can also help when credentials linked to your domain appear in supported breach sources, and our dark web monitoring page explains why an alert should lead to practical action, such as changing passwords, checking accounts and reviewing wider security measures.

These services support each other. DMARC helps protect the domain. Email security helps protect the inbox. Training helps the person making the decision.

Chrome can help bring those parts together through one team.

DMARC is not usually a set-and-forget job.

Your business may add new systems, change marketing platforms, move website providers or introduce a new CRM. Each change could affect how email is sent from your domain.

Chrome can help review DMARC reports and keep an eye on changes over time.

Reports can show passing and failing sources, suspicious activity, unauthorised senders and services that may need attention. The exact reporting depends on the platform used and the domain setup.

We’ll explain what the reports show, what action is needed and what can be left alone.

That keeps DMARC useful after the first setup and gives your team a clearer place to start when something changes.

Managed DMARC connects with Microsoft 365, DNS hosting, email security, website tools, CRM platforms, marketing systems and supplier management.

Chrome can help bring these areas into one clearer picture.

For example, a failed DMARC result may involve a marketing platform. A spoofed email may need email security and user reporting. A domain change may involve your website provider, Microsoft 365 and DNS records.

We’ll explain what Chrome manages and where another provider remains responsible. That means your team knows who to contact when something needs checking.

// From audit to enforcement

How we roll out DMARC

Here’s how we approach Managed DMARC, step by step.

1

Review your domains

We'll confirm which domains need checking and how email is currently being sent.
2

Check SPF, DKIM and DMARC

We'll review your existing records and explain what is missing, misaligned or unclear.
3

Identify legitimate senders

We'll help you understand which services are authorised to send email on behalf of your domain.
4

Plan policy changes

Where agreed, we'll support a careful move from monitoring towards stronger DMARC enforcement.
5

Review over time

We'll help review reports and changes as your email setup, suppliers and systems change.
// Google Reviews

Clearer control of your email domain

Managed DMARC works best when it gives a business a clearer view of who is sending email and what needs attention.

Read what customers say about Chrome’s communication, support and the people behind the service in our reviews.

Jake was extremely helpful and even gave good advice through clear communication when the issue was a manual fix on my end. His quick reply’s helped to resolve this matter swiftly. Many thanks to him.

elliott

Thank you so much to Jake at Chrome Telecom Limited for his excellent training and great product.

Claire Bryson

Kallum came today to install and set up our new phone system. He was excellent, talked through everything in laymans terms (which was needed) and went out of his way to leave us with a system that works for us.
We have been with Chrome for 3 years and have always found the service very good with desperate tech calls answered quickly and efficiently. I would highly recommend them

Kriss Morrison Cooper

Mark and Callum installed out new phone and cctv systems at Hilltop Garage Services in Horndean, they were really professional and left our premisies clean and tidy. Excellent job – thank you…

Graham Parish

We can’t thank Jake enough for his outstanding service! As a care home, reliable phone lines and Wi-Fi are absolutely critical for our daily operations. When we were unexpectedly faced with outages, Jake went above and beyond to resolve the issues swiftly and efficiently. His dedication and professionalism ensured that everything was back up and running smoothly, and we couldn’t be more grateful for his help. Highly recommended!

Caroline H

Jake was a massive help after our phone stopped working we could not take any bookings jake was on hand and quickly dialed in from his office and was able to get us back on line in no time at all
fantasitc service

Aaron Ludford

// Managed DMARC FAQ

Common questions on DMARC rollout

Common questions about managed DMARC: what the policies mean, how long rollout takes and what happens to genuine mail along the way.

DMARC is an email authentication policy that helps receiving mail systems check whether messages using your domain are authorised. It works with SPF and DKIM.

Managed DMARC means Chrome helps review your domain records, understand reports, identify authorised senders and support careful policy changes. The exact service depends on the platform and scope agreed.

No. DMARC helps protect your domain from being used in spoofed messages. It should sit alongside email security, awareness training, multi-factor authentication and wider cyber security support.

Yes, if it is configured too strictly before legitimate sending services are checked. That is why Chrome recommends a careful, staged approach.

Yes, in most business setups it is still worth reviewing. Microsoft 365 may only be one part of your email setup. Your domain may also be used by CRMs, marketing tools, website forms, finance systems and other platforms.

// Get in touch

Is your domain protected from spoofed emails?

Your business email domain may be used by more systems than you realise.

Chrome can help you review SPF, DKIM, DMARC, authorised senders and reporting, then plan the next sensible step.

You’ll get clear advice on how to improve domain protection without disrupting genuine email.