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Chrome Telecom article cover: What is unified communications?

What is unified communications? UC and UCaaS explained

Unified communications puts your calls, voicemail, messaging and meetings on one system your team can use from any device. What UC and UCaaS mean, the benefits and catches, what it costs and how to move.

13 Oct 2026
Cover: Why Chrome Telecom is different, and how to check it for yourself.

Why Chrome Telecom is different, and how to check it for yourself

What is different about Chrome Telecom, with the evidence behind each point: run by its founder since 2014, 4.9 from 388 Google reviews, six award wins and Cyber Essentials. Plus the questions to put to any provider you are comparing.

30 Sep 2026
Chrome Telecom article cover: 43% of UK businesses identified a cyber breach or attack in the previous 12 months. IT, cyber security and phones from one supplier.

Business IT, cyber security and phones from one supplier: a guide for UK small businesses

One managed service provider for IT, cyber security, phones and broadband, or three or four specialists? What one team covers, what it costs, which phone system suits you and what to do before the analogue switch-off in January 2027.

17 Sep 2026
Chrome Telecom article cover: Microsoft Teams phone system

Microsoft Teams phone system: how to add proper calling to Teams

Teams handles chat and meetings well, but calling customers needs something added. What Microsoft charges for that, where it falls short, and how ChromeX adds proper calling without your team leaving Teams.

3 Sep 2026
Chrome Telecom article cover: 36% of UK businesses use a VPN for staff connecting remotely, up from 31%

Business VPN, zero trust and secure remote access explained

A plain-English guide to what a business VPN actually does, where it still earns its place, and what zero trust network access does differently. Includes a simple way to decide which one suits each job.

3 Sep 2026
Chrome Telecom article cover: Practical steps against AI cyber attacks

Practical steps against AI assisted cyber attacks

A free 30 minute webinar, now on demand. See how criminals are using AI against UK businesses, and get practical checks you can put in place the same week.

2 Sep 2026
Chrome Telecom article cover: Getting ready for the PSTN switch-off

The PSTN switch-off: what stops working in January 2027 and what to do now

The analogue phone network shuts down on 31 January 2027, and it’s not just desk phones that stop. Here’s what else runs on a phone line, and the four steps to move before the rush.

12 Dec 2023
A receptionist at a GP practice taking a call at her desk, with the headline Why healthcare is moving to the cloud

Why are healthcare providers switching to cloud phone systems?

Increasingly, healthcare providers are making the switch to a cloud-based phone system. We set out the challenges facing healthcare providers and the reasons why they’re making the switch.

3 Mar 2023
Chrome Telecom article cover: SoGEA or FTTP? A jargon buster

SoGEA, FTTP, FTTC or ADSL? A jargon buster for business broadband

FTTP, SoGEA, FTTC, ADSL. They all describe how far the fibre gets before copper takes over. Here’s what each one means, which are being withdrawn in January 2027, and which to order.

23 Feb 2023
Chrome Telecom article cover: 89% of UK premises could get a gigabit-capable connection by January 2026

Leased line vs business broadband: which does your business need?

Business broadband is shared and cheap. A leased line is yours alone and comes with written promises about speed and fix times. Here’s how to work out which one your business actually needs, and what to ask before you sign.

16 Feb 2023
Chrome Telecom article cover: Switching to a cloud phone system

Switching to a cloud phone system, a step-by-step guide

Switching to a cloud-based phone system has never been easier. Read on for a step-by-step on switching to the cloud, as well as the main benefits of cloud vs. on-premise phone systems.

28 Nov 2022
Chrome Telecom article cover: 28% of workers in Great Britain were hybrid working in early 2025

Staying connected to your remote staff

In recent times, many contact centres have moved to flexible working schemes, especially since the pandemic.

7 Oct 2022