A practical guide to writing a business continuity plan for a small business, with a free template. It covers how to test the plan and how to keep your phones and Microsoft 365 working when the office or the systems aren’t.
Unified communications puts your calls, voicemail, messaging and meetings on one system your team can use from any device. What UC and UCaaS mean, the benefits and catches, what it costs and how to move.
In recent times, many contact centres have moved to flexible working schemes, especially since the pandemic.
The way we work has changed so much. A decade ago, remote working was a minority concern. It existed, but few workers expected the option, and many businesses didn’t provide it.
Last year Chrome decided to leave the office for a day, and take work to the beach. The shift towards remote and flexible working has changed our approach to collaboration, communication…
If you’re a regular reader of our blog and social media content, then you’ll be familiar with the concept of cloud-based communication.
Business continuity has gone from being a management buzzword that nobody quite understood, to something that nearly all teams are striving to achieve.
There are clear benefits of remote working, with studies showing that staff working from away from the office are happier, produce a higher quality of work and are more inclined to work…
Although the world is hopefully on its way back to normality, a lot has changed in the past year. One of these changes is the arrival of remote working.
Unified Communications has been endlessly useful throughout lockdown, but what about when you can return to the office?
