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Phone systems for doctors surgeries.

Multi Award Winner

5 Star Reviews

UK support

Manage the Morning Rush

Multi-site Flexibilty

Engage Patients While They Wait

No more long waits or busy tones

Manage the morning rush with a phone system for your doctors’ surgery from Chrome. Advanced call handling ensures that patients will be able to get through to you on the first try. You can choose to overflow calls to an alternative quieter site, or keep your patients holding in a queue with informative position announcements. The choice is yours, but one thing’s for certain: your patients will never hear another busy tone.

In the event you receive a voicemail from a patient out of hours, the message will be sent to your front desk staff or an out of hours emergency service to be dealt with. Integrating your phone system with your CRM tool or patient management software will close any remaining gaps, ensuring that all patient contact is recorded in one place, accessible to all relevant staff.

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Revolutionary multi-site tools

With many surgeries and clinics operating from multiple locations, tools to support hotdesking are a must-have. Chrome’s platform gives every user their own unique profile, which they can use anywhere in your organisation. Simply enter your user details at any available desk and all calls to your extension will be diverted there for the day.

Chrome’s systems are all controlled through one web portal as well, so every site can be managed from one central location. Save your IT staff time by making sure all management tasks can be performed remotely, and react faster to local issues with the latest monitoring and analytics tools.

Simple WiFi solutions

Give your patients more than just old magazines to keep themselves occupied in the waiting room. Chrome’s Social WiFi solutions will help you gain crucial feedback from your patients as well as giving them free internet access while they wait.

When signing in to Social WiFi, users are re-directed to a landing page of your choice. Setting this landing page up as a brief survey or check-in questionnaire can revolutionise your check-in processes. Integrate your internal appointment management software with WiFi to modernise your processes and save valuable time for reception staff.

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