Unlock more power with integrations & analytics
Multi Award Winner
5 Star Reviews
UK support
Is productivity a problem?
Inefficiency costs money. If you’re not getting the most out of every minute, it’s easy to fall behind the competition. We can help stop that happening. Our Cloud platform can integrate with your CRM, which allows your team to use any device as a desk phone through our app.
This enables click-to-call functionality from your desktop, as well as integrating your customer database with your phone system. That way, every inbound call displays who’s calling and any notes you have on them, so you can handle queries with confidence and speed. These time-saving automations can help make sure every second counts.
Let our experts help you find the right solutions for your business.
Too many calls waiting?
Customer experience is everything in business. If you can’t get to callers in time, it’s impossible to keep them happy. Our call analytics suite enables you to identify trends and make informed decisions about how to allocate resources.
Automatically receive customisable reports on 100+ metrics. You can even have a wallboard showing performance in real time. This can help keep your team motivated, and gives you the insight you need to manage call queues and keep customers happy.
Struggling to maintain call standards?
Every call matters, and every callers deserves the same high standards. Without the right measures in place, it’s easy for standards to slip. With call recording from Chrome, you can make sure you’re always at your best. Accessible on any device, the user-friendly interface allows you to find calls with ease.
From there, you can use calls for sampling and quality assurance. It’s also a fantastic tool for training, by sharing great calls as examples of best practice to your team. And if you do receive a complaint, recording calls ensures you can handle it with accuracy and transparency.
Integrations
Google Reviews
Are you still wondering why you should choose Chrome Telecom? Why not see what our customers have to say?
Patrick Pierson2023-06-09We moved our Telecoms to Chrome 18 months ago. Great service and product. Jake has been very helpful in customising the settings and operation to suit our needs! A1!!
RNS Autocentre2023-05-26I had issue with my internet going down today which means I cannot work as everything runs on the internet. I called Chrome to for help and spoke to Jake. He was extremely helpful and talked me through the process to get it back up and running again. I have always been happy with the help from Chrome nothing is ever too much
Michelle Fulford2023-05-24Had chrome come out first time (Cameron & Jacob) to do our CCTV was flawless and a great addition. Then had Jacob back out today to change over our phone system and was again a flawless process. Thankyou!!
Joe Mantache2023-05-19Cameron attended my business yesterday and installed my ipecs telephone system and marrieds everything to my computer,he was very polite and professional and came bearing gifts and i did not have any downtime whilst the install took place
Adam Postance2023-05-18Jacob and Jeff came and fitted my new phones today top service great knowledge and very efficient clean and tidy workmanship and very organised great bunch of lads thank you
Lawrence Wells2023-05-17Jake sorted out the broadband over the phone quickly and efficiently. Thanks
Joanne Hurcum2023-05-16Jacob fitted our new system today, very helpful, explained every step of the way and helped us all set up everything we needed for a smooth transition.
Amanda Tye2023-05-16Installed carried out smoothly. Engineers were friendly, knowledgeable, and professional. Work carried out during business day, minimal disruption to colleagues. Everything left clean and tidy. All staff received adequate training on new system. Would recommend.
