Know when your business credentials appear on the dark web
A work email address or password can appear in a data leak without your business being directly breached.
Why use Chrome Dark Web Monitoring?
The information may come from a website, application or online account used by someone on your team. If the same password is used elsewhere, business accounts could also be at risk.
Chrome’s dark web monitoring service checks supported sources for credentials linked to your business domain.
When something is found, you’ll receive an alert and clear advice on what to do next.
Find out what is already exposed
Check whether business email addresses or passwords linked to your domain appear in known breach records.
Act before details get used
Your nominated contacts are alerted when a new record is found, rather than months later.
Know which accounts matter
Chrome talks through what each record shows and where a password change or review is worth doing first.
Connect it with wider cyber security
Monitoring works best alongside password management, multi-factor authentication, email security and awareness training.
Find exposed credentials before they cause a bigger problem
Stolen email addresses and passwords are often shared or sold online.
Without monitoring, your team may not know that business details have appeared in a leak.
Dark web monitoring gives you a clearer view of what has been found and which accounts may need attention. It can help you find exposed credentials linked to your business domain, receive alerts when new records are identified, check which accounts may need attention, see the reported source of a leak where available, track the action your team has taken, review new records through monthly reports, and make informed decisions about passwords and account security.
Dark web monitoring cannot undo the original leak. It gives your team information they can act on.
Credentials linked to your domain
Find business addresses and passwords that have appeared in a leak.
Alerts on new records
Know when something new is identified, rather than months later.
Which accounts need attention
See where a password change or review is worth doing first.
A record of what was found
Keep track of what has been dealt with and what is still open.
What you should do when a credential is found
The right response will depend on the account and the information available.
Common steps may include changing the password for the affected account, checking whether the password was used elsewhere, signing the user out of existing sessions, reviewing recent account activity, turning on multi-factor authentication, removing access that is no longer needed, and checking whether other users were affected.
Dark web monitoring cannot prevent the original website or service from being breached, remove every copy of exposed information, guarantee that stolen details will never be used, search every closed group or private exchange, replace strong passwords or multi-factor authentication, or confirm that your business meets every legal or regulatory requirement.
The service provides information from the sources it supports. It should form part of a wider approach to cyber security.
Chrome can help you work through the alert and decide which steps are right for your business.
What is dark web monitoring?
The dark web is a part of the internet that ordinary search engines do not list.
It can be used for legitimate privacy purposes. It is also used to share and sell stolen information, including email addresses and passwords.
Dark web monitoring for business checks supported sources and known breach records for information connected to your business, rather than an individual person.
When a matching record is found, it is added to your portal and an alert is sent to your nominated contacts. Your team can then check the account and decide what action is needed.
Does an alert mean your business has been hacked?
Not always.
Someone on your team may have used their work email address to create an account with a third-party website or application.
If that provider suffers a data leak, the work address may appear in the exposed records.
The leak may not have come from your own network.
However, the information could still create a risk. This is particularly important if the same or a similar password has been used for a business account.
An alert gives you the chance to check the facts and respond.
Reduce the risk linked to stolen passwords
Finding an exposed password should lead to practical action. Your business may also benefit from the following.
Multi-factor authentication
Multi-factor authentication adds another check when someone signs in. It can help protect an account if a password has been exposed or guessed.
A business password manager
A password manager helps your team use separate passwords without needing to remember every one, reducing the temptation to reuse the same details across several accounts.
Cyber security awareness training
Training can help your team understand password risks, phishing emails and fake login pages, and gives people clear instructions for reporting concerns.
Account and access reviews
Old accounts and unnecessary permissions can create avoidable risk. Regular reviews help you check who has access and whether they still need it.
What's included?
Ongoing domain monitoring
The service monitors supported sources for credentials linked to your business domain.
Monitoring continues after the first check, so new records can be identified when they become available to the service.
Breach alerts
Your nominated contacts receive an alert when a new matching record is found, giving the right people a chance to check the account and decide what should happen next.
A central portal
Your portal brings records and progress into one place.
Depending on the information available, a record may show the affected email address, the reported source of the leak, when the record was identified, information relating to the password, and whether the record has been marked as complete.
You can use the portal to record when an account has been checked and the agreed action has been taken.
Monthly reports
Monthly reports give you a regular view of the records linked to your domain, including existing records and new items identified during the reporting period.
This gives nominated managers a useful summary without asking them to check the portal every day.
Advice from Chrome
Finding an exposed credential is only part of the job.
Chrome will help you understand what the record means and which steps may be appropriate, whether that is changing a password, checking other accounts or reviewing the security measures already in place.
How the service works
Monitoring is only useful if someone acts on what it finds. This is how we work through it with you.
We discuss your business
An initial check is completed
You review what has been found
Monitoring continues
Review the setup
Clearer answers when credentials appear
Customer reviews are one of the clearest measures of the service we provide.
Read what customers say about Chrome’s communication, support and the people behind the service in our reviews.
What businesses ask when a record turns up
Common questions about dark web monitoring: what it can find, what it cannot, and what to do when something is reported.
What information can dark web monitoring find?
The service searches supported sources for credentials connected to your business domain. The information available varies between records. It may include an email address, the reported source of the leak and details relating to a password.
Can it find every stolen password?
No monitoring service can guarantee access to every dark web source or private exchange. The service reports records found within the sources it supports.
Does finding an email address mean its password is still in use?
No. The record may be old, and the password may already have been changed. Your team should still check the affected account and confirm the current position.
Does a record mean our own systems were breached?
Not necessarily. The information may have come from a third-party website, application or online service used by someone on your team. Chrome can help you review the available details and decide whether further investigation is needed.
Can exposed information be removed from the dark web?
It is often difficult or impossible to remove every copy once information has been shared. The practical response is usually to make the exposed credentials unusable and check the affected accounts.
Is a one-off dark web scan enough?
A one-off dark web scan only shows records available to the service at that point. Ongoing monitoring can identify additional records as they become available.
What happens after we receive an alert?
You should review the affected account and the information provided. The next steps may include changing passwords, checking account activity, ending active sessions and turning on multi-factor authentication. Chrome will help you understand the alert and talk through the options.
Will dark web monitoring stop someone using stolen credentials?
The service provides monitoring and alerts. It does not directly control the affected account. Taking action after an alert can reduce the opportunity for exposed details to be used.
Does dark web monitoring replace our other cyber security services?
No. It should sit alongside measures such as multi-factor authentication, email security, device protection, backups and staff training.
Can the reports support an audit or insurance application?
The reports can provide a record of the information identified and the action marked as complete. Whether this meets a particular audit, insurance or contractual requirement will depend on that organisation’s rules.
Is the service suitable for a small business?
Dark web exposure is not limited to large organisations. The service can help smaller businesses understand whether credentials linked to their domain have appeared in supported breach records. We’ll discuss your current setup and whether the service is right for your business.
Find out what could already be out there
Chrome can run a free dark web scan for your business domain and show you exactly what comes back.
You will get a clear report of any credentials found, along with practical advice on what to review next. No jargon, and no scare tactics.