// customer reviews

What customers say about Chrome

Every review on this page comes from Google, in the customer’s own words. Nothing has been edited or rewritten.

Across 37 Google reviews, Chrome averages 4.9 out of 5.

Rated 4.9 on Google Reviews   |   Every review straight from Google
A Chrome Telecom colleague reads customer reviews at her desk
Rachel from the Chrome Telecom team
// Google Reviews

In our customers own words

Customer reviews are one of the clearest measures of the service we provide.

These are published exactly as they were written, including the typos.

Jake was extremely helpful and even gave good advice through clear communication when the issue was a manual fix on my end. His quick reply’s helped to resolve this matter swiftly. Many thanks to him.

elliott

Thank you so much to Jake at Chrome Telecom Limited for his excellent training and great product.

Claire Bryson

Kallum came today to install and set up our new phone system. He was excellent, talked through everything in laymans terms (which was needed) and went out of his way to leave us with a system that works for us.
We have been with Chrome for 3 years and have always found the service very good with desperate tech calls answered quickly and efficiently. I would highly recommend them

Kriss Morrison Cooper

Mark and Callum installed out new phone and cctv systems at Hilltop Garage Services in Horndean, they were really professional and left our premisies clean and tidy. Excellent job – thank you…

Graham Parish

We can’t thank Jake enough for his outstanding service! As a care home, reliable phone lines and Wi-Fi are absolutely critical for our daily operations. When we were unexpectedly faced with outages, Jake went above and beyond to resolve the issues swiftly and efficiently. His dedication and professionalism ensured that everything was back up and running smoothly, and we couldn’t be more grateful for his help. Highly recommended!

Caroline H

Jake was a massive help after our phone stopped working we could not take any bookings jake was on hand and quickly dialed in from his office and was able to get us back on line in no time at all
fantasitc service

Aaron Ludford

Mark was very efficient and installed our 10no phones without any fuss.

demand fabs

Mark was very helpful and very efficient setting up our phone systems. Great Company

Lee Devenny

Jake was able to troubleshoot my issues with ease. He was professional, courteous and extremely helpful. Speaking with him was a pleasure!

Mackenzie Herd

Jake was absolutely fantastic throughout the remote installation process. He was very knowledgeable and patient with me, Thank you for making the process stress free.

Margarita Vochaiti

Any issues we’ve had Jake C has been incredibly time efficient and helpful.
He sorted an issue with our telephone system this morning within 15 minutes in a lovely polite manner.
It’s lovely to know support can be accessed so easily and quickly if needed.

Blackrock Vets

Jake Made it supper easy to understand when getting us all set up
this is are 1st day so all good things so fare

Suzy Hutch

Becca was wonderful great customer service

Gurt Bhakar

Lads come around very efficient and informative, everything went smoothly and a good in and out job. Great guy Mark.

darren marshalsea

Couldn’t access phone books at our garage (where we rely on our phones) and I spoke to Jake. He really quickly was able to help us figure the issue out and help us move along our day. Thank you!!

mia holtom

Excellent service throughout our ongoing relationship with the guys at Chrome. Jake has been helpful in assisting with an issues we’ve had and sorted them stress-free. Would highly recommend Chrome to any business looking for a telecoms provider that is transparent and fair prices, as well as excellent broadband and phones.

Sakks Menswear

Received excellent technical support and guidance from Jake at Chrome Telecom Limited. After providing technical support to resolve issues with phones and internet dropping out, Jake then called back the next day to follow up and check that everything was working. Excellent service from Jake and Chrome Telecom Limited, Many Thanks.

Adrian Chin

Mark and his team did a great job for us fitting our new equipment. They were quick and polite and tidy and explained everything we needed.

della blackman

Absolutely thrilled with the service we receive from Chrome Telecom. Mark was so helpful when he carried out the installation. Great Service.

Trini Mizen

Mark is fab. He came to us on a mad day and is a star for what he sorted for us.

Sparks698

Mark was professional and efficient. We have three properties that needed all 18 telephones replacing and set up. We had minimal disturbance to our phone system. Mark gave clear instruction on how to use the telephones. Very happy with the service recieved.

Chrissy Britton

The team at Chrome Telecom are always very efficient and helpful. The transition to a new phone system for the small garage business was well scheduled, organised and delivered in a timely way. The installation engineer was very thorough with the exchange process and setting up the new desk and mobile phones. He demonstrated the key features of the equipment and left helpful notes for setting up dialling shortcuts and making and retrieving calls and messages.
Jake in customer service subsequently helped resolve a couple of teething issues. We are now up and running and already have had people complimenting the clarity of the new lines.

M&D39

Mark fitted my new Star link system today. Mark Explained everything he doing and made sure I was happy with how it all worked. Brilliant Job! *****

Tracey Lloyd

Jake is an amazing member of the Chrome Telecom support team! Very friendly and great communication regarding what an issue might be and what is likely needed to be done to resolve it :)

Charlie Harris

We have been with Chrome telecom for a number of years now, and at every point we have needed to contact them, we have spoken to the same helpful people. always had exceptional service.

jon horsley

Mark attended our site today and installed starlink. Everything went very smoothly and he was very helpful.

Richard Rolfe

Excellent Service from Mark Evan’s today.
What a lovely guy, professional, excellent service. Very helpful and gave training to all of us.

Louise Roberts

Jake always really helpful with any technical issues I seem to be having and managers to fix it.

Georgie Joe Wedding

Mark has done a fantastic job installing and setting up the phones in our charity office. The training given by Mark was clear and precise and the staff are now competent in using our new phone system. More importantly the service users will notice the difference when booking transport at VEST Community Transport.

Richard DAVIES

Mark was amazing, quick simple. Excellent x

Claire Bateman

Great customer support easy install carried out by Mark

Julian Simpson-Smith

We had our new phone installed today by Mark.
Mark was very helpful, knowledgable and friendly. I would highly recommend 😊

Amelia Clarke

Great phone service, very reliable, great support.

Pinner Green Mot Centre

Very good service, Mark the installer was very thorough, good training. Kallum again quick with support! Great stuff!

James Watson

Jake saved the day.
Thank you so much :)

Dee Goldstaub

We were having some issues with our internet but they were quickly resolved by Kallum & Jake, smashing guys!

jake babington wright

Today 13/08/26, Mark installed our new Yealink telephone systems. The transisition went smoothly. Mark was extremely courteous and most professional.
Thank you so much for your care and attention to detail.
We look forward to operating our new system.

Julie Renshaw-Smith

Kelly in the Chrome Telecom office, supporting customer reviews

Where these reviews come from

The reviews on this page are pulled from Chrome’s Google Business Profile.

They are shown as written. We do not edit spelling, remove criticism or reorder them to put the best first.

Most mention the same things: someone answering quickly, explaining the problem in plain English and staying with it until the job is done.

If you have worked with Chrome and would like to leave a review, we would be glad to hear from you. If something has not gone well, please tell us directly so we can put it right.

// customer reviews

Want to talk to the same team?

The people in these reviews are the people you would be working with.

Tell us what you need and we’ll explain the most useful next step.